Shipping policy

Worldwide Shipping

We ship worldwide to all countries. If you encounter any issues when placing your order or if your country is not listed during checkout, please feel free to contact us via chat. We are happy to assist you to ensure you receive your favorite products.

Delivery Times

If the item is in stock, we aim to deliver your order as quickly as possible. Delivery times may vary depending on your location and the chosen delivery method. After you fill in your address during checkout, the available delivery options and estimated delivery times will be displayed.

Track Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to track the status of your delivery online and know exactly when to expect your package.

Delivery Addresses

We deliver to both private and business addresses. Additionally, it is possible to have your order delivered to a pickup point or parcel locker, if available in your area.

Product Availability

We deliver directly from our own stock. The current stock status is displayed on the product pages. If an item is temporarily out of stock, this will be clearly indicated, and we will inform you about the expected delivery time.

Partial Deliveries

To ensure you receive your products as quickly as possible, we may ship your order in multiple shipments if not all items are immediately available. You will be informed about this, and there are no extra costs associated with partial deliveries.

Delays During Shipping

In rare cases, delays may occur during shipping due to unforeseen circumstances. If you have not received your order within the expected delivery time, please contact our customer service. We are ready to assist you and resolve any issues.

Customer Service

Your satisfaction is our highest priority. If you have questions about your order, delivery, or if you need help with the ordering process, please do not hesitate to contact us via chat. Our friendly and knowledgeable team is here to support you.

Customs Fees and Taxes

Please note that for international shipments outside Europe, any customs fees, import duties, or local taxes may be applied by the authorities of the destination country. These costs are the responsibility of the buyer and not the seller. We recommend contacting the local customs office for more information on potential additional costs.

Holidays and Special Occasions

During national holidays and busy periods, delivery times may be slightly longer than usual. We advise you to take this into account when placing your order.

Thank You for Your Trust

We appreciate the trust you place in us and do everything we can to provide you with an excellent shopping experience. We look forward to processing your order and hope you enjoy your purchase.